⌘K
Help

Can the general, scheduling, and technical chat channels be turned off if no one on my team will monitor them?

FAQMessaging and Patient SupportUpdated Jun 18, 2026

Yes. Those channels route to the partner and can be toggled off entirely. Clinical channels continue to route to whoever is providing care, Healthaide providers or your own.

channelstoggle
Healthaide
Healthaide

Ask Healthaide

Knowledge base assistant

Healthaide

Hi, I am your Healthaide assistant.

You are reading "this article". Ask me about this article, or anything else about the platform.

AI generated, verify important detailsPowered by Healthaide AI