Fees and Billing

Read your cost structure and profit

Understand the four cost lines on a variant, cost of medication, shipping, and exam fee, which sum to your cost of goods sold, and how profit is calculated.

Do I have to cut Healthaide a check back after I take a payout?

No.

Does the platform bill insurance, or is it cash pay only?

Cash pay only at this time.

What is the monthly fee?

Your exact Healthaide platform fee is listed in your signed Proposal Summary.

When does my monthly fee start?

Your billing start date and any launch or grace period are determined by your Proposal Summary and onboarding terms.

What are all the charges I should expect?

Healthaide itemizes fees by service.

How do I see exactly what I was charged on a sale?

Open the transaction in your Checkouts.

Are fees taken before or after I get paid?

Before.

Will I ever get charged for a patient who does not qualify?

No.

What if a patient is approved at intake but disqualified during a provider consultation?

This is rare because the platform has hard disqualification rules built into the intake exam.

What is the difference between Earnings and Checkouts?

Earnings is your actualized money, what you have earned and can transfer to your bank.

Are there fees on the payout itself?

No.

How do patient payments and revenue flow through Healthaide?

For patient payments involving Healthaide-provided clinical services, the Healthaide professional medical entity serves as merchant of record as described in the program structure.