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Medications and Protocols

Review approved medications, dosing, and clinical protocols.

21 articlesUpdated weekly
SOPJun 18, 2026

Override a medication name and edit its resources

Rename a medication for your patients, update its description and image, and manage the resources patients see for it.

SOPJun 18, 2026

Understand refills and how the system handles them

Refill reminders run automatically. The patient requests a refill from their portal, a provider reviews, and the system routes the visit type.

FAQJun 18, 2026

How many medications are available?

There are around 30 medications currently, with more added regularly.

FAQJun 18, 2026

Where do Healthaide's medications come from?

Healthaide works with vetted, licensed compounding pharmacies across the United States, 503A and 503B suppliers, that follow best practices for pharmaceutical quality and patient care.

FAQJun 18, 2026

Can I rename a medication for my patients?

Yes.

FAQJun 18, 2026

Can medications be white labeled with my brand?

It depends on the medication, the pharmacy, and your volume.

FAQJun 18, 2026

Where do I set default provider notes, patient instructions, and the sig per medication?

On each product page in the catalog.

FAQJun 18, 2026

Can I choose not to carry a product?

Yes.

FAQJun 18, 2026

Why is Retatrutide not on the front of my website?

Retatrutide is a legal, clinically appropriate medication that providers can prescribe if they determine a patient is a qualified candidate and the patient provides informed consent, understanding it is not FDA approved and still in clinica

FAQJun 18, 2026

Do patients have to fail on tirzepatide before getting Retatrutide?

No, that is no longer required.

FAQJun 18, 2026

What is a beyond use date and why does it limit supply?

The beyond use date is how long a compounded medication remains usable.

FAQJun 18, 2026

Why do some products only offer a 30 day supply?

Because their beyond use date does not extend far enough to safely ship more at once.

FAQJun 18, 2026

Are six month medication supplies available for every product?

No.

FAQJun 18, 2026

Why is BPC-157 not available in a six month supply?

BPC-157 is a healing peptide and requires periodic provider review.

FAQJun 18, 2026

Why is Epitalon not available in a three month or six month supply?

The Epitalon protocol is a 20 day sprint, not to exceed twice per year.

FAQJun 18, 2026

Is AOD-9604 still on the formulary?

No.

FAQJun 18, 2026

Is Melanotan II available?

No.

FAQJun 18, 2026

What BMI is required for GLP-1 weight management therapy?

Healthaide's clinical criteria for branded GLP-1 weight management require a BMI of 30 or higher, or a BMI of 27 or higher with a qualifying weight related health condition.

FAQJun 18, 2026

Can a patient continue on a GLP-1 if they drop below the qualifying BMI while on treatment?

Patients who originally qualified, started care appropriately, and dropped below the BMI range because of treatment may be continued on therapy as maintenance care.

FAQJun 18, 2026

Does prior approval from another provider automatically qualify a patient?

No.

VideoJun 18, 2026

Compounded medications, refills, and approvals

How variants, refills, titration, and approvals work, and what supply durations are available.

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