No. Healthaide does not run a traditional subscription model. Refills are patient initiated inside their portal, with automated support from the system rather than automatic billing.
• Patients can refill as early as 10 days in advance of their next dose window.
• The system sends refill notifications automatically on a set interval, so clinic clients do not have to manage it. To see exactly which notifications go out and at what interval, open Settings > Notifications in the clinic portal.
• To process a refill, the patient must answer a series of clinical questions before the refill runs.
• Patients can change dose or duration within the protocols Healthaide has written for each medication.
subscriptionrefillauto refillpatient initiateddose windownotificationsremindersnot a subscription
