The Healthaide system sends a full set of automated notifications, all branded automatically for your clinic. Categories include new leads, exam incomplete, exam results, refill reminders, and additional patient-care communications.
To see the complete, current list of what is sent and at what interval, open Settings > Notifications in the clinic portal. Some notifications are toggleable, and some are locked because they are essential patient-care communications that must continue going out.
Before you build any new email or SMS flow in your CRM, pull this list directly from the clinic portal first, so your new flows do not duplicate what the system is already sending.
notificationsautomated emailssmscommunicationsrefill remindernew leadexam resultsduplicatecrm flows
