Healthaide system notifications in clinic settings
This update shows the Notifications section under Settings in the clinic portal: the automated system notifications Healthaide sends out, how to expand and toggle each one on or off, which notifications are locked because they are essential to patient care, and how the emails are branded for your clinic.
Key points
- System notifications are managed under Settings > Notifications at the bottom of the Settings page in your clinic portal.
- These are the automated notifications Healthaide sends through the system, including new leads, exam incomplete, exam results, and refill reminders.
- Expand any notification to see its reminders and toggle it on or off to control whether it is pushed out.
- Some notifications are uneditable because they are essential patient-care communications that must continue going out to patients.
- All notification emails are automatically branded for your clinic and designed to look clean and professional.
Transcript
Hey everybody, Kris with Healthaide here. We've been getting a lot of questions about this and we haven't made a video about it yet, so we're going to show you here now.
In the notifications section in your clinic portal — down at the bottom, if you expand the Settings page — you'll see Notifications here. In Notifications, you'll see all of the system notifications that Healthaide sends out through the system. So anything from new leads, exam incomplete, exam results, and refill reminders.
If you click into one and expand it, you'll see all of these reminders, and you can toggle some of these settings on or off by default to either push them out or withhold them from being pushed.
Some of these will also be uneditable, just because they are specific to patient care that we need to maintain and ensure is going out to the patient.
The emails are branded for you. They all look great — very clean notifications. So just wanted to point this out. We'll catch you on the next one.
