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The CRM and Marketing

Engage patients and grow your practice with built-in tools.

16 articlesUpdated weekly
SOPJun 18, 2026

Create a discount code

Create a code, set the amount and limits, choose which products it applies to, and the system blocks any discount that would drop below your cost.

FAQJun 18, 2026

How do I log in to my CRM?

Your CRM is a separate system from your Healthaide clinic portal and uses its own login.

FAQJun 18, 2026

What is the CRM and do I have to use it?

It is a HIPAA compliant GoHighLevel account that comes pre connected to your system.

FAQJun 18, 2026

Is the CRM included in my fee?

It depends on your agreement.

FAQJun 18, 2026

Can I sell custom non medication products through Healthaide?

Healthaide does not support custom products such as nutrition guides, branded supplements, or services directly in the patient portal due to compliance complexity.

FAQJun 18, 2026

What are webhooks?

A webhook pushes data out of your system to your CRM when an event happens, such as a checkout step, a payment, an exam submission, or a document upload.

FAQJun 18, 2026

Can I integrate with third party systems other than GoHighLevel?

Yes.

FAQJun 18, 2026

Do I have to set up the CRM connection myself?

No.

FAQJun 18, 2026

Can I text patients from the CRM?

Yes, but remember that if you text from the CRM, patients reply in the CRM.

FAQJun 18, 2026

Is there a launch email ready for me?

Yes.

FAQJun 18, 2026

Does Healthaide help with marketing campaigns and landing pages?

Yes.

FAQJun 18, 2026

Does Healthaide review my marketing during onboarding?

Yes.

FAQJun 18, 2026

What marketing claims are prohibited?

No disease treatment claims, no efficacy guarantees, no FDA approval misrepresentation, no off label endorsement claims, and no celebrity as medical authority framing without proper disclaimers.

FAQJun 18, 2026

Does Healthaide provide ongoing SEO?

No.

FAQJun 18, 2026

Are athlete and influencer partnerships supported?

Yes.

VideoJun 18, 2026

Create a discount code (clip)

Watch how to build a discount code with limits and product scope.

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