“Connect with GHL” can mean different things:
- Access the Healthaide-provided CRM: if your clinic purchased this CRM through Healthaide, the baseline connection and webhooks are normally set up already. Ask your onboarding contact for CRM login details if you do not have them.
- Track a new influencer, affiliate, staff member, campaign, or referral ID in HighLevel: first create a distinct Healthaide tracking link. Then check whether the relevant ID arrives in the webhook and map the available value to an appropriate HighLevel contact custom field. The existing connection does not guarantee every new field is already mapped.
- Connect your own HighLevel account or a new workflow: choose the Healthaide Workflows event (or the location marketplace event), create a HighLevel Inbound Webhook workflow trigger, send a test, inspect the received fields, map supported fields, and test the resulting contact. Follow the step-by-step mapping guide. Coordinate account-specific configuration with Healthaide support.
Review the actual webhook payload and your HIPAA obligations before sending patient information to any outside system. Healthaide's PHI-redacted financial exports do not establish that webhook payloads are redacted. HighLevel Inbound Webhook workflows may count as premium executions; confirm your account's settings and current pricing.
