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What are the different web addresses, and which is which?

FAQGetting Started and Account AccessUpdated Jun 18, 2026

The two patient facing addresses are intake.[yourwebsite] and patients.[yourwebsite]. The intake address runs the intake workflow from your website into the patient portal, typically used by first time buyers applying for care. The patients address is the patient portal, where a patient lives after signing up once for messaging, refills, new orders, and documents. You log in separately at app.healthaide.io to run your business. Short version, intake means not logged in, portal means logged in.

domainsintakepatient portalurls
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