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What is the difference between a new patient, an existing patient, and a transfer of care?

FAQHow Patients Use the SystemUpdated Jun 18, 2026

A new patient fills in their details and goes through full intake. An existing patient is routed to their portal to check out there. A transfer of care is a patient already on a medication who uploads a photo of their existing prescription so a provider can review it and approve continued care.

new patienttransfer of care
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