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What should I expect during onboarding?

FAQGetting Started and Account AccessUpdated Jun 18, 2026

Once your intake form is submitted, your onboarding is managed by our project manager, Jeremie, who reaches out from team@healthaide.io. You can expect a welcome email with your onboarding SOP attached, a dedicated Slack channel where our team works with you on setup and branding and integrations, a weekly update email covering progress and what is next, and an estimated launch timeline shared at the start, typically 28 days from intake submission. If you are unsure about status or next steps, message your Slack channel or email team@healthaide.io.

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